About the SME Excellence Award:
The SME Excellence Award is awarded to an SME that exemplifies forward thinking in all aspects of their business.
Finalist: Legend Boats
Industry: Boat Manufacturing
About: Legend is a manufacturer, wholesaler and retailer of Legend Boats with nearly 60 dealers across Canada and three corporate stores. Legend Boats is an employee-centric, customer service-focused, fun and versatile company who works hard to achieve its mission to create memories.
What makes Legend Boats an SME Excellence finalist? Legend continues to grow across the country, with a new corporate store in Montreal and a new headquarters in Whitefish, Ontario. Legend is known not only for its excellent products, but also for its recent growth and expansion, as well as its employee culture and charitable efforts.
Finalist: NetAccess Systems Inc.
Industry: Internet Service Provider
About: NetAccess is one of Canada’s first ISPs and has been a leader in providing innovative Internet solutions to business since 1993. Locally owned and managed, NetAccess brings together a wide range of business and industry experience to provide clients with the right solution for their information and communication requirements.
What makes NetAcess an SME Excellence finalist? Since 1993, NetAccess has earned a solid reputation for service in the fast moving information and communication technology industry. Over the past two years NetAccess has devoted their attention to understanding the key elements that go into building a culture of success and have achieved important insights.
“Our focus on creating memories is why we’re successful. Whether we’re working on a cool new design, adding an innovative feature or squeezing in that extra bit of value, all we’re thinking about is providing customers with the ultimate boating experience that creates memories that will last a lifetime.”
Jamie Dewar, CEO, Legend Boats
“We need to expand our definition of customer service to include ‘Internal customers,’ that is our own co-workers. At some point, we are all customers of NetAccess, and the way we treat each other will also define the true level of our ability to deliver outstanding service to all clients.”
Don McNally, President, NetAccess Systems